Individuals with Limited English Proficiency
Hancock Health Gateway Services, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Hancock Health Gateway Services provides:
- Free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters
- Written information in other formats (e.g., large print)
- Free language interpreter services
- Information written in other languages
If you need these services, contact a Hancock Health Gateway Services Department Manager or Nursing Supervisor.
If you believe that Hancock Health Gateway Services, Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance by mail, fax or email with Risk Manager/Patient Safety Officer, 801 N. State Street, Greenfield, IN 46140, (317) 468-4054 (Telephone), (317) 468-4189 (Fax).
If you need help filing a grievance contact a Hancock Health Gateway Services, Inc. Department Manager or Nursing Supervisor.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at U.S. Department of Health and Human Services, 200 Independence Avenue, SW Room 509F, HHH Building, Washington, D.C. 20201.800.868.1019, (800) 537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.